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Terms of Service

Mapzl, Co.

Last Updated: September 5th, 2025

These Terms of Service ("Terms") govern access to and use of mapzl.com (the "Platform").

The Platform enables users to create, sell, and purchase digital travel guides. By using the Platform, you agree to these Terms.

1. Eligibility

You must be at least 18 years old or the legal age of majority in your country of residence to use the Platform.

2. Marketplace Role

The Platform operates as an online marketplace connecting independent travel guide creators ("Creators") with customers ("Consumers").

Unless explicitly stated otherwise:

  • The Company is not the author of travel guides.
  • Creators are solely responsible for the content they publish.
  • The Company acts as an intermediary service provider.

Where required under EU law, the Platform will clearly indicate whether a seller is acting as a trader or private individual.

3. Account Registration

  • You must provide accurate and complete information.
  • You are responsible for safeguarding your login credentials.
  • You are responsible for all activity under your account.
We reserve the right to suspend or terminate accounts for violations of these Terms.

4. Creator Terms

4.1 Ownership and License

Creators retain ownership of their travel guides. By uploading content, Creators grant the Company a non-exclusive, worldwide, royalty-free license to host, reproduce, distribute, market, and make available the content through the Platform.

4.2 Compliance with Law

Creators warrant that:

  • They own or have the rights to all uploaded materials.
  • The content complies with applicable EU and national laws.
  • The content does not infringe intellectual property rights.
  • The content is not misleading under EU consumer protection law.

4.3 Taxes and VAT

Creators are responsible for declaring and paying all applicable taxes on income earned. Where required, VAT will be handled in accordance with EU VAT rules for digital services.

5. Consumer Purchases

5.1 Digital Content Supply

Travel guides are supplied as digital content not provided on a tangible medium. Delivery occurs immediately after successful payment unless otherwise stated.

5.2 Right of Withdrawal (EU Consumers)

If you are a consumer residing in the European Union, you normally have the right to withdraw from a digital content contract within 14 days without giving any reason.

However, by purchasing a travel guide and requesting immediate access, you:

  • Expressly consent to immediate performance of the contract; and
  • Acknowledge that you lose your right of withdrawal once download or access begins.

This waiver complies with Article 16(m) of Directive 2011/83/EU.

5.3 Conformity and Remedies

Under Directive (EU) 2019/770, digital content must:

  • Match its description;
  • Be fit for its intended purpose;
  • Be supplied in conformity with the contract.

If a guide is defective or not in conformity, consumers are entitled to:

  • Correction;
  • Replacement (where applicable);
  • Price reduction; or
  • Termination of the contract.

6. Pricing and Payment

  • All prices are displayed in [Currency].
  • Prices include VAT where applicable.
  • Payment is processed through third-party payment providers.

The Company is not liable for payment processor errors or banking delays.

7. Intellectual Property

All Platform software, branding, logos, and design elements are owned by the Company and protected by intellectual property laws.

Customers receive a limited, non-transferable license for personal use only. Resale, redistribution, or commercial reuse is prohibited.

8. Travel Disclaimer

Travel involves inherent risks. The Company does not guarantee:

  • Safety of destinations;
  • Accuracy of local regulations or visa requirements;
  • Availability of services described in guides.

Users are responsible for independently verifying travel information.

9. Limitation of Liability

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence;
  • Fraud or fraudulent misrepresentation;
  • Any liability that cannot be excluded under applicable EU law.

Subject to the above, the Company shall not be liable for indirect or consequential damages.

10. GDPR and Data Protection

Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR). Please refer to our Privacy Policy for detailed information about how we process personal data.

11. Dispute Resolution

If you are a consumer resident in the EU, you may bring proceedings before the courts of your country of residence.

The European Commission provides an Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

12. Governing Law

These Terms are governed by the laws of Spain, without prejudice to mandatory consumer protection provisions applicable in your country of residence.

13. Contact Information

Mapzl
contact@mapzl.com