These Terms of Service ("Terms") govern access to and use of mapzl.com (the "Platform").
The Platform enables users to create, sell, and purchase digital travel guides. By using the Platform, you agree to these Terms.
You must be at least 18 years old or the legal age of majority in your country of residence to use the Platform.
The Platform operates as an online marketplace connecting independent travel guide creators ("Creators") with customers ("Consumers").
The Company acts as an intermediary between Consumers and Creators. Its responsibilities under these Terms are limited to making the Platform available and facilitating transactions through it. Each travel guide is offered by its Creator, and the contract for access to a guide is between the Consumer and that Creator.
Unless explicitly stated otherwise:
Where required under EU law, the Platform will clearly indicate whether a seller is acting as a trader or private individual.
Creators retain ownership of their travel guides. By uploading content, Creators grant the Company a non-exclusive, worldwide, royalty-free license to host, reproduce, distribute, market, and make available the content through the Platform.
Creators warrant that:
As long as a Creator is complying with their obligations under these Terms, the Creator will be paid an amount equal to the revenue share stated for their current plan on the Platform’s pricing page, applied to the amount paid by a Consumer to purchase access to that Creator’s guide, less applicable Taxes. “Taxes” means the taxes, duties, levies, tariffs, and other governmental charges (including, without limitation, VAT).
The Company retains the remainder as its service fee and pays payment processing fees from its own share. The Company may change plan rates with prior notice; changes do not apply to purchases already completed.
Payouts are made through Stripe. Creators must connect and maintain an active Stripe account and keep their account and payout details current and complete. Earnings from a sale are held for 14 days after the purchase to cover refunds and chargebacks. Payouts are made every other Thursday once a Creator’s available earnings reach at least US$20 (or the equivalent in the Creator’s payout currency); smaller balances carry over to the next payout date. Bank processing times may add a few business days before funds arrive. Availability depends on the countries Stripe supports for connected accounts; if a Creator’s country is not offered during registration, the Company cannot support payouts to that Creator yet.
The Company may withhold payment, reverse transfers, or offset future payouts in cases of fraud, chargebacks, refunds, or breach of these Terms.
Where applicable law requires the operator of an online marketplace to collect VAT or equivalent indirect taxes on sales it facilitates, the Company collects and remits those taxes. Such taxes are deducted before the Creator’s revenue share is calculated.
Creators are responsible for payment of all income and other Taxes, and any related interest and penalties, resulting from payments made to them under these Terms. Creators agree to complete any tax or other forms the Company reasonably requires in connection with those payments.
Travel guides are supplied as digital content not provided on a tangible medium. Delivery occurs immediately after successful payment unless otherwise stated.
If you are a consumer residing in the European Union, you normally have the right to withdraw from a digital content contract within 14 days without giving any reason.
However, by purchasing a travel guide and requesting immediate access, you:
This waiver complies with Article 16(m) of Directive 2011/83/EU.
Under Directive (EU) 2019/770, digital content must:
If a guide is defective or not in conformity, consumers are entitled to:
These rights are exercised against the Creator offering the guide, where the Creator acts as a trader. The Company facilitates remedies, including by processing refunds through its payment processor.
The Company is not liable for payment processor errors or banking delays.
All Platform software, branding, logos, and design elements are owned by the Company and protected by intellectual property laws.
Customers receive a limited, non-transferable license for personal use only. Resale, redistribution, or commercial reuse is prohibited.
Travel involves inherent risks. The Company does not guarantee:
Users are responsible for independently verifying travel information.
Nothing in these Terms excludes liability for:
Subject to the above, the Company shall not be liable for indirect or consequential damages.
Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR). Please refer to our Privacy Policy for detailed information about how we process personal data.
If you are a consumer resident in the EU, you may bring proceedings before the courts of your country of residence.
The European Commission provides an Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
These Terms are governed by the laws of Spain, without prejudice to mandatory consumer protection provisions applicable in your country of residence.
Mapzl
contact@mapzl.com